Data Protection & Privacy

Ae365 Privacy Policy
Your Information Fully Secured

Ae365 takes the security of your personal information seriously. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it protected.

Last Updated: January 2026
Your Privacy Is Our Priority: ae365 never sells or transfers your personal information to third parties without your consent. We encourage you to read this Privacy Policy in full.

1. Scope of This Privacy Policy

This Privacy Policy applies to the ae365 website (ae365.onl), the ae365 mobile app, and all related services. By creating an account, logging in, or using any service on the ae365 platform, you agree to this Privacy Policy.

Ae365 places the highest importance on the privacy of Bangladeshi users. We believe your personal information belongs to you — and protecting it is our responsibility.

This policy addresses three core questions: what information ae365 collects, how that information is used, and what rights you have over your data.

2. What Information We Collect

Ae365 may collect the following types of information to provide its services:

a) Registration & Identity Information:

Full Name Date of Birth Email Address Mobile Number Address National ID Number

b) Financial Information:

Payment Method Details Mobile Banking Number Transaction History Deposit & Withdrawal Records

c) Usage & Device Information:

Device Type IP Address Browser Information Login Time & History Betting Activity
ae365 only collects information that is strictly necessary to provide its services. No unnecessary or excessive data is collected.

3. How Collected Information Is Used

Ae365 uses the information it collects for the following purposes:

  • Account Management: To create, verify, and secure your ae365 account.
  • Identity Verification (KYC): As required by regulators for age verification and fraud prevention.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To respond to your complaints and inquiries.
  • Security Monitoring: To detect and prevent fraud, money laundering, and other illegal activities.
  • Service Improvement: To further improve the ae365 platform and user experience.
  • Relevant Notifications: To notify you of bonuses, promotions, and important updates (with your consent).
  • Legal Obligations: To comply with applicable laws and regulatory authority requirements.
ae365 never sells your information to third parties for commercial purposes. Your data is used solely for purposes related to delivering our services.

4. Data Storage & Retention Period

Ae365 stores your data encrypted on secure servers. The retention periods for each data type are outlined in the table below:

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligations
Transaction Records 7 Years Financial Regulatory Guidelines
KYC Documents 5 Years Ensuring Identity Verification
Logs & Device Information 12 Months Security Monitoring
Betting History 3 years after account closure Dispute Resolution
Support Conversations 2 Years Service Quality Improvement

Once the retention period expires, ae365 automatically deletes or anonymizes your data so that you can no longer be identified.

5. Sharing Information with Third Parties

Ae365 will never sell your personal information under any circumstances. However, your data may be shared in the following limited situations:

  • Payment Processors: With payment partners such as Mobile Banking, Nagad, and Rocket — only the information necessary to process transactions.
  • Identity Verification Services: With authorized verification agencies to complete the KYC process.
  • Legal Authorities: By court order or government directive — strictly through lawful process.
  • Technology Infrastructure: Cloud hosting and cybersecurity service providers — under strict confidentiality agreements.
Our Commitment: Before sharing data with any third party, ae365 ensures they adhere to the same privacy standards. The protection of your information is never compromised.

6. Cookies & Tracking Technologies

Ae365 uses cookies to enhance your experience on the website. Cookies are small data files stored in your browser.

  • Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytics Cookies: To understand platform usage patterns — fully anonymized.

You can disable optional cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some ae365 features.

7. Your Privacy Rights

As an ae365 user, you have the following rights:

Right to Access

You can request to see what information ae365 holds about you at any time.

Right to Rectification

If any of your information is incorrect, contact ae365 Support to have it corrected.

Right to Erasure

After account closure, you have the right to request deletion of any data beyond the legally required retention period.

Right to Object to Processing

You have the right to object to the use of your data for specific purposes.

Right to Data Portability

You may request an export of your data in a standard, portable format.

Right to Opt Out of Marketing

You can opt out of marketing messages and notifications at any time — this will not affect your core service.

To exercise any of the above rights, contact the ae365 customer support team. We will respond to your request within 30 business days.

8. Security Measures

Ae365 uses industry-leading security technologies to protect your information:

  • 256-bit SSL Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & Intrusion Detection: To prevent unauthorized access.
  • Regular Security Audits: Periodic audits conducted by third-party security experts.
  • Data Backup: Regular backups to prevent data loss.
  • Restricted Access Control: Only authorized personnel can access data on a need-to-know basis.

That said, no digital system can guarantee 100% security. ae365 therefore advises: never share your password with anyone, and always use a strong password.

9. Protection of Children's Privacy

Ae365 strictly prohibits providing services to anyone under the age of 18. If we become aware that a minor's information has been collected, that data will be deleted immediately and the associated account will be closed.

If you believe a minor is using ae365, please notify our support team immediately.

10. Privacy Policy Updates & Contact

Ae365 may update this Privacy Policy as needed. For significant changes, a notice will be posted on the website and registered users will be informed via email or SMS.

Continued use of ae365 after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.

For any privacy-related questions or concerns, reach out to ae365 customer support. Our team is available 24/7 to assist you.

Contact: Contact us regarding privacy matters — [email protected]

Protecting Your Information Our 6 Commitments

Ae365 is more than just a gaming platform — it is a trusted environment where your privacy is always respected.

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Encrypted Data Transfer

Every data transaction on ae365 is protected by 256-bit SSL encryption. Your information cannot be read by anyone during transfer.

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No Sale of Data

Ae365 never sells your personal information to third parties. Your data belongs to you — that is our unwavering commitment.

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Regular Security Audits

Independent security experts regularly audit ae365's systems to identify and promptly resolve any vulnerabilities.

⚙️
Your Data, Your Control

From Account Settings, you can view, correct, or request deletion of your information at any time.

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Transparent Data Collection

Ae365 only collects information required to deliver its services. No hidden data collection takes place.

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Adherence to International Standards

Ae365's Privacy Policy is built in accordance with international best practices for data protection.

In a Safe & Trusted Environment
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